Levo Oil Infusion
Challenge
Direct all marketing and sales strategy, product development, e-commerce build-out, brand, and digital marketing, and manage the marketing budget for a DTC / E-Commerce innovative infusion appliance brand distributing products across the US, Canada, Germany, Italy, France, and Spain.
Process
Manage internal team as well as partner with several agencies and freelancers, overseeing SEO, Performance Marketing, PR, Affiliate, Website Development, Graphic Design, CGI Design, and Social Media Partnerships.
Oversee global marketing campaigns in a 360 approach by utilizing Email, SMS, Instagram, Facebook, Pinterest, Tik Tok, YouTube, Reddit, online events, SEO, print ads, sponsored digital content, videos, FB/Google/Bing ads, podcasts, radio, influencers, giveaways, affiliates, direct mail, PR, and OOH/Billboards.
Champion the breakthrough trend and consumer-inspired innovation by identifying future product trends, packaging, and conceptual innovation, working cross-functionally with teams to grow from 10 SKUs to 70+ SKUs, including private label products such as cookbooks, baking mixes, flavored sugars, and cooking oils.
Measured the performance of all marketing activities and campaigns, assessed them against goals (ROI & KPI), and adjusting strategy and activities to achieve them.
Execute an accelerated growth strategy by developing the annual business plan and working with the leadership team to drive P&L results and accountability through the organization.
Lead the creation and delivery of content-rich marketing strategies across social media, digital (Online/SEM/SEO), blog, email, PR , go-to-market, loyalty, and delivery.
Key Achievements
Drove 5x+ growth exclusively through e-commerce and Amazon channels.
Expanded assortment with 6 new product lines and 60+ new SKUs, raising AOV 41% and LCV 32%.
Attained 30x growth of email subscribers to 600K+ through partnerships and incentives, turning the channel to 27% of topline revenue.
Launched SMS marketing, accounting for 17% of topline revenue generation in the first 4 months
Managed a customer service team of 5, resolving 1500+ tickets weekly and consistently scoring 4+ out of 5 in satisfaction while reducing ticket close time by 42% overall and 68% on Live Chat.
Coordinated internal teams and external agencies on all aspects of performance marketing, including Facebook/Instagram, Google, Bing, and Tik Tok, including overseeing an internal “content factory” generating TikTok viral videos with 1M+ views.
Created loyalty program, gaining 50K+ members in the first 6 months.
Received the distinguished “Colorado Companies to Watch” as well as the “Denver Fast 50” for being one of the local companies growing the most quickly.
100+ press hits in 2021, including Bloomberg, Buzzfeed, Esquire, Forbes, and Good Housekeeping.
Implemented social media strategy that increased website traffic 1500% and sales by 327%.